FAQs

Return Policy

We hope every purchase is a perfect fit, but we understand that sometimes it isn’t. If you can’t "make it work," here are your options:

Non-Returnable Items:Fabrics, trims, special orders, and anything cut to size cannot be returned or exchanged.

Returnable Items: Buttons, notions, and anything sold as a whole item (such as unopened sewing machines and dress forms). Please note that once an item is opened or used, it can no longer be exchanged or returned. This includes packaged notions, sewing machines, dress forms, and other similar items.

Condition of Returns:Items must be returned in the condition they were shipped. For example, if the item was shipped on a roll, it must be returned on a roll. Refunds will not be processed for items returned damaged or in unsellable condition.

Timeframe: Claims and exchanges must be made within 30 days of the original shipping date.

For assistance, please contact our award-winning customer service team via email at sales@gingertex.com.

Is a meter the same as a yard?

A meter and a yard are not the same. A yard is equivalent to 36 inches, while a meter is slightly longer, measuring approximately 39.4 inches. If you have any more questions or need further clarification, feel free to ask. We're here to help!

 

Will My Fabric Come in One Continuous Piece?

We understand the importance of receiving fabric in a single, uninterrupted piece. Rest assured that when you place an order for fabric, it will typically be cut as a continuous piece.

However, if the available yardage is in separate pieces, our dedicated customer service team will promptly notify you before your order is shipped. They will inform you of the situation and provide alternative options or seek your preference on how you would like to proceed.

We strive to ensure you receive your fabric in the most convenient and satisfactory manner possible. Your satisfaction is our top priority, and we will do our best to address any concerns or issues that may arise.

 

Swatch Size

At StyledFabrics.com, we recognize the importance of providing accurate representations of our fabrics and products to ensure your complete satisfaction. Swatches serve as invaluable tools for assessing color, texture, and overall suitability for your creative projects. In this article, we will discuss swatch sizes, including typical dimensions and variations based on fabric type, with special considerations for ombre fabrics, border prints, and panels.

Standard Swatch Sizes:
Swatches at StyledFabrics.com are typically provided in dimensions of 5" x 6". This size offers a substantial sample for visual assessment and aids in decision-making. These standard swatches are versatile, providing sufficient material to evaluate color accuracy, fabric drape, and texture.

Variations in Swatch Sizes:
While our standard swatches measure 5" x 6", it is important to note that swatch sizes may vary based on the fabric type and design. In some cases, swatches may be cut as small as 2" x 4", offering a more compact sample for fabrics with intricate or delicate patterns. This ensures that you receive an ample representation of the design while maintaining the practicality of the swatch.

We aim to provide you with the best possible tools to make informed decisions for your projects. Should you have any further questions or require specific considerations for your swatch needs, please do not hesitate to reach out.

 

Will my fabric be shipped in one cut?

Thank you for reaching out to us! We understand your preference for receiving your fabric in one continuous cut. While we strive to fulfill orders in a single cut whenever feasible, there are instances, particularly with larger orders exceeding 10 yards, where it may not be possible. In such cases, our dedicated customer service team will promptly reach out to you to inform you of any necessary multiple cuts.

Rest assured that we take great care in ensuring the quality and accuracy of each cut, regardless of whether it is a single or multiple cut. We understand the importance of maintaining the integrity of your fabric and will work closely with you to address any concerns or specific requirements you may have.

If you have any further questions or specific instructions regarding your order, please feel free to let us know. We are here to assist you and ensure your fabric arrives in a way that meets your expectations. Thank you for your understanding, and we appreciate your continued support.